Operations Associate

Operations

About True Beacon

True Beacon is a technology-driven investment firm specializing in Indian public markets. Since its inception, we have adopted a client-aligned approach to asset management, operating both domestic and offshore funds. Backed by the founders of Zerodha, our firm is built on data-driven decision-making, transparency, and trust. Headquartered in Bangalore, we continue to push the boundaries with novel investment products and solutions. 


Overview

We are looking for an organized and proactive Operations Associate to join our team. This role involves providing support across a variety of business functions, including operations, enterprise technology, client communications, and recruitment activities. The ideal candidate will be flexible and able to take on ad-hoc tasks within a fast-paced environment. Additionally, they should be open to handling special projects extended from the COO's office. If you thrive in dynamic, collaborative settings and have a passion for technology and operations, this role is for you.


Key Responsibilities


Operations Support

  1. Assist the operations team in managing daily business activities and ensuring smooth workflows.
  2. Support ad-hoc activities and business requirements, adapting to fast-paced changes and ensuring tasks are completed in a timely and efficient manner.


Enterprise Technology Support

  1. Maintain strong connections with technology vendors and assist the tech team with daily enterprise technology-related tasks.
  2. Support the tech team in troubleshooting and resolving issues related to enterprise technology systems.
  3. Be actively involved in IT-related activities such as employee onboarding, managing tech audits, and supporting hardware-related activities (e.g., laptops, systems setup, etc.)


Client Communication

  1. Develop and send monthly email campaigns to clients and prospects, providing them with relevant market and product updates.
  2. Track and analyze the performance of email campaigns and suggest improvements for future campaigns.


Recruitment Support

  1. Conduct initial screenings of candidates for open positions, ensuring effective evaluation of their qualifications and fit for the role.
  2. Exhibit top-notch communication and evaluation skills to assess candidates accurately.


Special Projects

  1. Take on special projects assigned by the COO’s office, ensuring timely completion and alignment with company goals.
  2. Be flexible and adaptable to support high-priority initiatives as they arise.


Requirements

  1. Strong entrepreneurial mindset, with the ability to adapt, prioritize, and take ownership of tasks in a fast-paced environment.
  2. Excellent communication skills, both written and verbal, with the ability to collaborate effectively across teams and manage relationships with clients and vendors.